Shipping Policy

At Nate Nomad, we strive to deliver your outdoor and travel products quickly and safely. Below, you will find details about our shipping process, including delivery times and important information regarding our shipping services.

1. Shipping Method

We offer Cash on Delivery (COD) as the only payment method, which means you will pay for your order in cash when it arrives at your delivery address.

2. Processing Time

• Order Confirmation: After placing your order, you will receive an order confirmation email or message. Please review your order details carefully.
• Processing Time: We process orders within 1-2 business days of receiving your order. Business days are Monday to Friday, excluding holidays.

3. Delivery Time

• The estimated delivery time for most orders is between 3-7 business days from the date of order confirmation.
• Delivery times may vary depending on your location. Remote or rural areas may require additional time.
• Please note that delivery times may also be affected by factors such as weather, holidays, or unforeseen circumstances, though we strive to keep delays to a minimum.

4. Shipping Costs

• Free Shipping: We offer free shipping on all orders within the delivery regions we serve.
• For international orders or regions outside our standard delivery areas, additional shipping fees may apply, and you will be informed during checkout.

5. Shipping Process

• Once your order is dispatched, you will receive an email or message with your tracking information, if applicable.
• If you live in a location that is not covered by our regular shipping partners, we will contact you to arrange an alternative shipping solution.

6. Inspection upon Delivery

• Upon receiving your order, please inspect the package and its contents to ensure that the product is not damaged and matches the item you ordered.
• If you encounter any issues (e.g., damaged product, wrong item), please contact us immediately

7. Delivery Address

• It is important that you provide an accurate and complete delivery address when placing your order. We are not responsible for delays or issues caused by incorrect address information.
• If there are any issues with your provided address, we will contact you to resolve the issue, which may delay the delivery.

8. Changes to Shipping Policy

Nate Nomad reserves the right to update or modify this Shipping Policy at any time. Changes will be posted on this page, and they will take effect immediately upon posting.

9. Contact Us

If you have any questions or concerns regarding our shipping process, please contact us: [email protected]